Last updated: September 2026 · Private Beta stage
Account information you provide (email, optional company name), server configuration you choose (hostname, resource sizing, SSH key if provided), and records of actions taken on your account (orders, support tickets, login activity) for security and support purposes. During Private Beta, no real payment card information is collected - payments use a test gateway only.
To operate your account and servers, send you service notifications (order status, server ready, security alerts), respond to support requests, and maintain the security and reliability of the platform.
Sensitive values (server passwords, infrastructure credentials) are encrypted at rest. Two-factor authentication is available for your account. Administrative access to customer data is logged.
We use Resend to deliver transactional email (verification, notifications, alerts) and Hetzner as our underlying infrastructure provider. We do not sell your data to third parties.
Account and order data is retained while your account is active. Server data is deleted when a server is deprovisioned, aside from records needed for support, security, or legal purposes.
You can request access to, correction of, or deletion of your account data by contacting us through the Support Tickets section of your account, or via our Contact page (SOFI CLOUD TECH, Palestine - Gaza - Al-Saraya Junction - Jad Center Building - Second Floor).
We use only the minimum cookies/local storage needed to keep you signed in and remember your interface preferences (such as language). We do not use third-party advertising trackers.
We may update this policy as the platform evolves, particularly ahead of a public paid launch. Material changes will be reflected here with an updated date.